Privacy Policy

Privacy Policy

Who we are

Our website address is:

What personal data we collect and why we collect it


If you have subscribed to our online appointments, payment system or newsletter, our service providers Vcita and Stripe stores a copy of the email address and payment card you supplied when signing up (the Vcita Privacy Policy is here & the Stripe Privacy Policy is here). Your data will be removed if you unsubscribe from the lists. You can unsubscribe at any time by clicking the unsubscribe link in any email notifications.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website, ie social media companies such as Twitter, Instagram and Facebook.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


We use Google Analytics to monitor traffic to this site and to monitor traffic from subscription emails sent via VCita. Google Analytics collects information that includes your IP address, browser type and pages visited on this site, by placing a tracking cookie in your web browser. It does not collect names, emails or any physical addresses. This data is used solely for the purposes of monitoring traffic to All data is kept for 12 months before being automatically deleted. If you wish to opt out of Google Analytics at any time, you can install this opt-out extension to your web browser: For the Google Analytics Privacy Policy, see here.

Who we share your data with

Other than the Google Analytics properties mentioned above, we do not share your data with any third parties, including social media platforms such as Facebook, Twitter, Google+ and Instagram.

How long we retain your data

Google Analytics trackers are automatically deleted after 12 months. Contributor names and email addresses are stored indefinitely unless you requested.

What rights you have over your data

If we do hold any personal data on you (for example, if you are a Contributor), you can request to receive an exported file of that data. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.